New System Means Faster Loans For Payday Express Customers

Innovative short-term credit service Payday Express has improved its operations with the implementation of a new automated Loan Management System for managing loans.

The design of the new system, named Nexus, means that customers will receive a much more efficient service when they need loans till payday.

The new system has been fully integrated with the company’s website, and its automated payment service will enable many customers who apply for fast payday loans online to receive their funds within an hour of applying.

It is also great news for Payday Express staff, who will have fewer manual functions to perform and more time to focus on other areas of the company’s operations to improve efficiencies and ultimately customer service.

The new process is the result of two years’ dedicated, complex work by a development team made up of in-house staff and staff from the company’s head office, who are delighted with its successful launch and will continue to seek ways to improve it.

Such was the level of determination to succeed that some team members worked happily until 2:30am on Sunday 10th July to ensure a successful migration from the previous system and successful deployment of the new system.

Junior Business Analyst Jamie Clifton, who worked on the project for its duration, said: “We probably all put on half a stone over the weekend, due to the amount of food we consumed to keep us active!”

“It’s very satisfying to see something you designed with pen and paper transform into a visual prototype on screen, then continue its development lifecycle to become a working, fit-for-purpose system. The version of Nexus released to business users is a ‘light’ version of what is in the pipeline and a number of additional hugely beneficial features will be available in the near future.”

Operations Manager Sarah Carroll added: “The successful launch of our new loan management system has been the result of a commendable effort from the project team. It will give us a strong platform to be able to grow the business and meet our customers’ needs more efficiently.”

Via EPR Network
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“You’re Not Alone” Squeezed-Out Borrowers Assured

A fear of rejection is driving more professional people to seek out non-prime motor finance, according to a major lender to those with impaired credit records.

The Funding Corporation believes that a growing number of its customers are those who realise that an application to a mainstream lender for car finance is likely to be declined.

That’s because even minor blemishes on a credit file, such as a few missed credit card or mobile phone payments, can now add up to the rejection of a loan request its says.

Now the company is seeking to assure such customers that they are far from alone in possessing a higher salary which is accompanied by a low credit rating.

A general practitioner, a university professor and a commercial airline pilot are among those who have recently approached The Funding Corporation for help to buy a car.

The company, recently named “Responsible Lender of the Year” by Credit Today, says those with concerns realise that a refused application could damage their credit status even further.

“For this reason, they often de-select themselves from high street lenders rather than have an unsuccessful credit search show up on their file,” said Richard Cox, Head of Motor Operations.

“If we are able to accept them for finance, then they get the loan they need and the opportunity to start repairing their credit record by keeping up repayments,” he added.

The Funding Corporation, said Richard, finds that an increasing number of applicants likely to be considered a “bad risk” by other lenders are younger professionals.

“In these cases, we look more closely at the reasons for any past difficulties and the likelihood of any issues recurring, as well as the person’s ability to service the loan,” he said.

“Often we find that there is no evidence of a chronic repayment problem, but simply past lapses which have since been remedied and are unlikely to reoccur.

Via EPR Network
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