Tag Archives: mortgages calculator

Northern Rock Honoured For Its Community Service

Northern Rock has announced that it was commended in the Mortgage Finance Gazette Awards for its dedication to community service. The honours were given just six months after Northern Rock was heralded among the most responsible businesses in the UK.

After receiving Business in the Community’s (BITC) national Big Tick for its work to tackle financial exclusion, the readers of Mortgage Finance Gazette have now commended the bank in its annual awards.

The magazine’s readers nominated the lender in recognition of its work in the voluntary sector, and the judges, including journalists from the national press, industry experts, and the editors of ‘What Mortgage’ and ‘Mortgage Finance Gazette,’ were particularly impressed by the bank’s staff involvement in the community as well as other fundraising and voluntary activities.

Representatives from Northern Rock collected the commendation in the ‘Community Services Award’ for large lenders at an event in the capital last night. The December edition of Mortgage Finance Gazette, a publication about mortgages and the mortgage industry, features coverage of the event.

Northern Rock’s Customer and Commercial Director Andy Tate said: “We are absolutely delighted to receive a further commendation for our work in the community, and it is wonderful that our dedication to embedding this as part of our organisational culture is being recognised.

“Awards like this are further endorsement of the valuable role Northern Rock and its colleagues play in supporting its local communities, particularly those facing financial difficulty.”

Judge Joanne Atkin, Editor of Mortgage Finance Gazette said that she and her colleagues had had had a difficult job and that those who had been highly commended were truly deserving. She added: “Community is at the core of Northern Rock’s business strategy which is framed and communicated through four Cs – colleague, customer, company and community.

“Community within Northern Rock is about giving of both time and money. The Samaritans is Northern Rock’s corporate charity of the year but it also works with a number of good causes: Women’s Aid, a fight against domestic violence; The Cyrenians, which operates refuges for the homeless around the UK; Shelter, Crisis, The People’s Kitchen and a partnership which enables a small community-based bank to relieve the financial hardship of individuals and families resulting from poor money management, unmanageable levels of high interest debt and no savings.”

Via EPR Network
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Northern Rock Launches Competitive New Fixed Rate Cash e-ISAs

Northern Rock has launched three new online issues of its Fixed Rate Cash e-ISA to complement its competitive portfolio of internet-based savings accounts.

The e-ISA offers those who prefer to operate their accounts via the internet an online option for their tax-free savings. The e-ISA is a cash ISA set at a competitive fixed rate of interest over a choice of one, two or three years and can be opened with no minimum initial deposit.

Interest, which can be added to the account or paid into another account, is paid annually on the first business day following 5 August on minimum balances of £500 (balances which fall below this amount will earn Northern Rock’s prevailing rate of interest, 0.10% tax free pa /AER).

Strictly limited issues, the Fixed Rate Cash e-ISAs (issues 25, 26 and 27) allow transfers in from other providers and additional deposits can be made to the cash ISAs, within HM Revenue and Customs limits (£5,340 per tax-year from 6 April 2011) within 30 days after the product is withdrawn (excepting postal applications to transfer in from other banks and building society ISA accounts, which must be received while the product remains on sale).

To ensure funds are accepted into new accounts, Northern Rock must receive all funds within 30 days from the account opening date. Therefore, individuals must initiate any Cash ISA transfers in as soon as they receive their new Cash ISA details. After the 30 day period one may not be able to make any additional deposits into the Cash ISA. Subscriptions are not allowed to any other Cash ISAs in the same tax year(s) that one subscribes to this Cash ISA, even if the full annual allowance(s) haven’t been used.

Thirty days following the products withdrawal, no further deposits will be accepted and all three issues may be withdrawn without notice, once fully subscribed.

Minimum withdrawals of £1 by BACS and £250 by CHAPS can be made, subject to a charge equivalent to 60 days’ loss of interest on the amount withdrawn (Issue 25), 90 days’ loss of interest on the amount withdrawn (Issue 26), or 120 days’ loss of interest on the amount withdrawn (Issue 27). There is a £35 fee for transfers out via CHAPS.

Via EPR Network
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Northern Rock Staff Star In Latest Campaign To Help Bring Mortgages To Life

Northern Rock has placed its own staff in a starring role in its new mortgage campaign. The new campaign aims to build on the success of the helpful video guides available on its award winning mortgages website.

Two customer service agents from the lender’s Tyneside call centre are the first to have lent themselves to the latest campaign – ‘Mortgages Made For You’ – by appearing in video clips designed to bring their own warmth and personality to the business of mortgage lending.

The videos, which feature call centre workers Leanne and Joanne, along with some details about their own lives and circumstances, highlight not only that the bank’s staff are there to guide borrowers through every step of their mortgage journey, but also feature details of the lender’s popular incentives, Cashback, and free basic valuation and standard legal costs for all re-mortgage customers.

The move comes just months after the successful launch of the bank’s brand campaign, ‘Works for Me’, which features real Northern Rock customers pictured in their own homes, and is the latest improvement to a website which has won a string of accolades since its redesign last year.

Andy Tate, Customer and Commercial Director at Northern Rock said: “Buying a home can be stressful and daunting for anyone. Here at Northern Rock, we regularly receive great feedback from our customers about how friendly and warm our staff are to deal with, and how straightforward they help make the mortgage journey.

“So, building on ‘Works for Me’, which is all about letting our customers speak for us, we thought our dedicated colleagues in our branches and contact centre would provide the perfect next step. After all, they are the human face of Northern Rock, providing the first point of contact to all our customers.

“We hope our customers will find the most recent videos, and ‘Mortgages Made for You’, a welcome addition to the website.”

The videos can be viewed at www.northernrock.co.uk/mortgages/Mortgages-Made-For-You along with more details on the bank’s current range of mortgages and other tools including a mortgages calculator.

Via EPR Network
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