Tag Archives: payment-gateway

SecureTrading provides Checkout on Demand with multi-channel payment solution to support SME retailers

Checkout on Demand, a provider of multi-channel retailing software has selected SecureTrading, the UK’s leading independentpayment processor to provide on-line payment processing for its latest retail solution. Checkout on Demand is an ‘off the shelf’ yet scalable eCommerce platform solution aimed at SME retailers which, coupled with SecureTrading’s fully PCI compliant payment gateway, provides enhanced customer experience and multi-channel functionality.

With smaller companies facing new challenges in the retail sector, Checkout on Demand and SecureTrading offer all the advantages of shared resources, including reduced costs and scalability. Both companies are hugely experienced in the retail services arena, and SecureTrading’s payment gateway, provides a cutting edge, flexible and scalable solution to drive retailers’ growth and expansion strategies.

All the software is provided remotely and supported by a dedicated team of experts, removing the need for costly hardware installation fees, or in-house IT support staff. And by implementing SecureTrading’s payment solution, retailers benefit from full PCI compliance and transaction security.

Irene Chadwick, Managing Director of Checkout on Demand says: “We chose SecureTrading for its combined strengths in payment software and the helpful attitude and support exhibited by their staff during the implementation process. We look forward to working with them in the future”

Tim Allitt, Head of Sales and Marketing at SecureTrading, comments: “Multi-channel retailing and flexibility will become increasingly important to ensure commercial success. SecureTrading’s payment gateway can be adapted to meet the full range of ecommerce solutions and integrates with Checkout on Demand’s scalable multi-channel products.”

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Marston’s Inns Selects SecureTrading To Improve Online Booking Experience

Marston’s Inns, part of Marston’s Plc has selected SecureTrading, the UK’s leading independent payment processor, to manage its online customer accommodation booking, which will lead to a raft of business improvements.

Using SecureTrading’s payment services, Marston’s can manage its web operations in house and monitor reservations more closely, while the system enables customers to take advantage of promotions on a pre-booked basis.

Jemma Milton, Digital Manager at Marston’s Plc, said: “As well as offering full PCI-compliance, it was important for the payment gateway to keep customers on our website to underline our professional service and brand. Thanks to SecureTrading, we can now measure occupancy rates as a result of our stronger value driven offers.”

Marston’s had previously used third party websites to process payments but SecureTrading’s system integrates fully with the existing website, ensuring customers stay in contact with the brand throughout the secure payment transaction and take advantage of offers such as discounts on
meals. SecureTrading’s enhanced payment gateway enables Marston’s to react to customer ‘no-shows’ more promptly and operate efficiently.

Tim Allitt, Head of Sales and Marketing at SecureTrading, comments: “Marston’s has an impressive pedigree and we are delighted to provide its payment gateway. Our secure system enables Marston’s to get closer to its customers and analyse
reservation data.”

A recent trading statement reported that Marston’s had enjoyed a like-for-like sales increase in the 23 weeks to 10th March of 3.5%.

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Are You Up To Speed With PCI DSS?

It’s crucial that businesses keep on top of compliance, particularly with a range of updates being made to PCI DSS requirements. Tim Allitt, Head of Sales & Marketing, SecureTrading takes you through what your organisation needs to consider.

Many organisations have taken significant steps to achieve PCI compliance and believe their current infrastructures would pass assessments. Now that the PCI Security Council has released version 2.0 of the PCI Data Security Standard and Payment Application Standard it is vital that retailers understand what this means for their day-to-day business.

The Payment Card Industry Security Standards Council (PCI SSC) recently updated its compliance guidance. Many retailers were hoping the update would give a clear way forward in terms of their PCI DSS compliance.

The guidance covered two areas. Firstly, the guidance concludes that EMV (Europay, MasterCard and VISA (EMV) or more commonly referred to as chip and pin) does not address PCI DSS and therefore the two need to coexist. The SSC are supporting EMV but it is still not insisting that EMV become the global standard. This means UK merchants are put at risk every time they want to accept payment on cards which are not EMV smartcards, and UK card holders are put at risk because their stolen data can be used on cloned cards outside of the UK where swipe is still the default standard.

Secondly, with regard to Point To Point Encryption (P2PE), the SSC states that the technology is at an ‘immature’ stage. The reality is however, that there are solutions in the market today which fit the P2PE definition and which are PCI DSS certified.

The responsibility of managing data is one issue that won’t disappear for retailers and they may want to consider outsourcing the management of payments to a third party. Cost is a big concern to a retailer and if a business outsources to a secure, outsourced managed service from a Level 1 PCI DSS certified payment solution provider they will be able to have a fixed cost for this managed service. If they choose to outsource these costs they could potentially spiral out of control. According to a survey by Cisco, 67 per cent of IT decision makers think that their spending on PCI compliance will increase in the next year.

Therefore it makes sense for a business to select a suitable payment processor for a retailer’s needs and outsource its PCI requirements. Not only will this make integration easy and provide excellent technical support, it will also offer the merchant the ability to offer all the payment methods a customer might have in their wallet or purse and thereby enable businesses to process payments swiftly and securely. The best payment processors will have a range of products to suit start-ups, SMEs and large corporate organisations.

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Create.net, The Web Site Creator, Clicks with SecureTrading

Create.net, a webhost which empowers businesses to produce their own bespoke sites, has chosen SecureTrading, the UK’s leading independent payment processor, to manage its online payments processing.

Create.net has a range of customers from low to high-end retailers, independent to wholesale firms. Create.net’s platforms allows users to adapt their websites over time as their business models develop. SecureTrading was selected for its ability to manage payments in one place. Thanks to SecureTrading’s flexibility, Create.net’s customers now have the option of using up to three payments processors for their integrated shopping cart, depending on the nature of their business.

Rebecca Kimber, Business Development Manager at Create.net says: “SecureTrading offers excellent customer service, something we are passionate about. We were pleased with their ability to meet our specific needs.”

This sentiment is shared by Create.net’s customer SJC Hair & Beauty whose owner Sarah Riley says: “I was impressed by the way SecureTrading talked me through the process and my requirements as well as offering extremely competitive fees. Thanks to SecureTrading, my website is now able to support credit and debit card payments, something I couldn’t do before, which has resulted in noticeably increased sales.” Established in 2009, SJC Hair & Beauty is a wholesale company of professional hair & beauty products.

Tim Allitt, Head of Sales & Marketing, SecureTrading, said, “We’re delighted to provide Create.net and its network of customers with a secure platform to process payments. We look forward to working with them in the future and helping them adapt to changing business needs.”

About Create.net
Create.net was founded in Brighton in 1999 by Simon Kimber and empowers anyone, regardless of digital ability, to build compelling and engaging business websites using an innovative template system to harness their own creativity and designs. Create.net currently hosts nearly 8,000 business websites and has helped thousands more get their businesses online in the last decade.

While a freelance developer, Simon came to realise the potential of a system that could enable anyone, regardless of their technical skills or experience, to quickly build the website they want. He set about creating the business model that thousands of startups and entrepreneurs have since used to drive sales, traffic and engagement.

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Rugged Ways Climbs New Heights With Web Site Launch

Bangor – Rugged Ways, an outdoor clothing and equipment retailer, is working with SecureTrading, a top payment gateway services provider and the UK’s leading independent payment processor, to manage its global payments processing through its new web site.

Rugged Ways new site was designed and built by Ascensor, who work closely with SecureTrading for the payment processing, based on the company’s reputation of excellent customer service and a secure payment platform.

Sam Spence, Director at Rugged Ways, said, “We wanted a website to support our Skipton store in North Yorkshire. It was important that we found not only a company who understood what we wanted from a web site but that our payments system was robust and could properly support trading at all times.”

Tim Allitt, Head of Sales & Marketing, SecureTrading, said, “We’re delighted to be able to support the payments of a business like Rugged Ways which is venturing online for the first time. It’s crucial that when a business moves its products online that it is confident that its customers payments will be processed quickly and without issue so they receive a great experience regardless of the channel they choose to shop via.”

Ascensor built a filter system for Rugged Ways so that its customers can search for products via colours, sizes etc. Andrew Firth, Director, Ascensor, said, “It took us approximately four months to get the website operational. It needed to be built from scratch and we have worked hard on the search engine optimisation strategy. This is a big step for Rugged Ways and we’re delighted to be helping them on their journey.”

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NursesStore in Peak Condition with New Website

NursesStore.co.uk, a supplier of nursing tools and accessories to healthcare professionals, has selected SecureTrading, the UK’s leading independent payment processor, to process its global payments for its new website.

NursesStore.co.uk selected Ascensor, a web design, ecommerce and digital marketing specialist, for its website redesign. Ascenor then recommended SecureTrading for the payment processing based on the company’s reputation of excellent customer service and a secure payment platform.

Patrick Bowes, Commercial Director at NursesStore.co.uk, said, “We needed a new online store so our business could perform more competitively. We also wanted a website that had a robust payments system and could properly support trading at all times.”

Bowes continued, “As we take our business to the next level we have hit a bottle neck on what we could offer customers. With our new site we can offer customers free postage on orders over a certain value. We also have the flexibility to offer certain special offers.”

Tim Allitt, Head of Sales & Marketing, SecureTrading, said, “We’re delighted to be able to support the payments of an organisation like Nurses store.co.uk. It’s crucial that when a business re-launches its site, it remains confident that its customers payments will be processed quickly and without issue so they receive a great experience.”

Andrew Firth, Director, Ascensor, said, “This new site will allow Nurses store.co.uk to offer an even better service to its customers with greater flexibility and much improved site navigation.”

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Online Merchants Maintain Confidence Despite VAT Rise

Almost 50% of online merchants have reported that their sales are up on last year so far, despite the VAT increase in January, according to research by SecureTrading, the UK’s leading independent payment processor.

Approximately 10% of merchants have reported that sales are higher than expected, while 55% claim that sales are in line with their expectations.

Meanwhile, half of the merchants surveyed have taken on the increased VAT cost internally rather than pass this onto the customers. However, 20% have said they do plan to pass these costs on in the next three months, while 52% have no plans to pass these costs on in the future whatsoever.

Tim Allitt, Head of Sales & Marketing, SecureTrading, said, “ Many traditional high street retailers struggled in the run-up to Christmas and this has continued for some in the New Year. However, online merchant accounts are continuing to perform strongly despite the current economic challenges. With the continued growth of online shopping and the rapid take-up by consumers of smart phones, we expect to see this sector go from strength to strength despite the VAT rise. Merchants are working hard to deliver a great experience to their customers.”

Almost 20 per cent of online merchants have introduced VAT-beating promotions to incentivise customer spending. Many merchants are confident that 2011 will be an even better year for online retailing with 72% expecting to perform better than last year.

Allitt added, “Online merchants will have to increase their efforts in 2011 to continue to perform strongly. It’s essential that businesses partner with an experienced and secure payments processer to ensure they can meet customer expectations for a speedy and convenient service.”

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Barclaycard Launches Next Generation Online Payments With SmartPay

Barclaycard has announced the launch of Barclaycard SmartPay. This new secure online payment processing system is designed to help European retailers compete with domestic retailers in foreign markets and reduce the number of transactions where customers do not complete their purchase. Developed in partnership with global internet payment and e-commerce solutions provider Adyen, it will revolutionise cross-border e-commerce by offering a simpler, seamless payment experience to consumers.

Barclaycard SmartPay’s next generation functionality offers a single payment gateway for large merchants’ online shops, adapting language and currency to the origin of the paying customer. While ensuring an interruption-free redirect to the payments page, it also offers a diverse range of payment methods, helping retailers to meet local consumer preferences for online transaction types across European countries which helps lower abandonment rates*.

According to recent figures** for Western Europe, e-commerce sales are expected to reach €77bn this year, and grow by a further 10 per cent per annum to reach €123bn by 2015. Whether in traditional retail sales, leisure and travel or other key online sectors, Barclaycard SmartPay will enable merchants to take maximum advantage of the rapidly growing online sales market.

Paul Cook, Managing Director of Global Payment Acceptance at Barclaycard, said:
“Consumers can quickly get frustrated at online check-out and abandon their purchase if the experience isn’t straightforward or they can’t select their preferred payment method. By simplifying the complex online transaction processes, Barclaycard SmartPay will make it easy for businesses to present a seamless, familiar payment environment to customers across the EU and, ultimately, increase conversion rates and confidence with previously unfamiliar websites.”

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